Returns & Exchanges
At Olympia Skateshop, we want to ensure you are stoked with your gear, which is why we offer a 30-day return policy on all unused products in their original packaging. Please note that skated decks or assembled completes cannot be returned unless a manufacturing defect is present.
Return Process
- 1.Initiate Your Return
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.
- 2.Pack Your Gear
Securely pack the items in their original packaging, ensuring all tags are attached and hardware is included to prevent damage during transit.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location; keep your tracking receipt for reference.
- 4.Receive Your Refund
Once our warehouse inspects the items for quality, we will issue a full refund to your original payment method within 5-7 business days.
